Privacy Policy – Sentura Chauffeurs
Effective Date: 23 April 2023
Last Updated: 21 August 2025
At Sentura Chauffeurs (“we”, “our”, or “us”), your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our chauffeur services.
1. Information We Collect
We may collect:
- Contact Information: Name, email, phone number
- Booking Details: Pickup and drop-off locations, dates, times, vehicle preference
- Technical Data: IP address, browser type, pages visited on our site
- Marketing Preferences: Newsletter subscriptions and opt-ins
For more details on our services, see our Chauffeur Services and Airport Transfers pages.
2. How We Use Your Information
We use your information to:
- Provide and manage chauffeur and airport transfer bookings.
- Process payments and communicate about your bookings.
- Improve our website and services.
- Send promotional offers if you have opted in.
We do not sell your personal information to third parties.
3. Cookies and Tracking
Our website uses cookies to improve your experience:
- Essential Cookies: Required for bookings and basic site functionality
- Analytics Cookies: Help us monitor website performance
- Marketing Cookies: Show relevant offers
You can manage cookie preferences via your browser settings.
4. Sharing Your Information
We may share information with:
- Trusted service providers (e.g., payment processors)
- Legal authorities if required by law
We ensure all third parties comply with industry standards to protect your data.
5. Data Retention
We keep your personal information only as long as necessary to provide our services and comply with legal obligations.
6. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or alteration.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.
8. Contact Us
If you have any questions about this Privacy Policy, contact us:
Sentura Chauffeurs
- Email: [email protected]
- Phone: 01246 690012
- Address: 7 Sheffield Road, Chesterfield, S41 7LL